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Late Pledge - Escape the Dark Sector

Created by Themeborne

Missed the Expand the Universe campaign? Fear not! Here you can late pledge and get access to the full range of add-ons from the campaign. Your rewards will be shipped at the same time as backers.

Latest Updates from Our Project:

Spare parts have begun shipping
over 1 year ago – Sat, Oct 29, 2022 at 02:34:39 PM

Dear Backers, 

A short update today to let you know we've begun posting out the Dials & Sleeves! 

UK backers may see them as early as next week (subject to Royal Mail strike action). USA and ROW backers can expect them mid-November due to longer posting times. 

The replacement cards have been printed and are now in transit from China, currently on schedule for delivery to those who’ve requested them in December as planned. 

Sorry once again, and thank you for your patience while we put things right.

Production Problems & Solutions
over 1 year ago – Thu, Sep 29, 2022 at 01:22:06 AM

Dear Backers,

We want to clarify the spare parts side of things.

We’re sorry

We apologise that this project has suffered some production issues. Customer satisfaction is very important to us, and those of you who’ve been with us a few years will have seen the significant lengths we’ve gone to in the past to make things right for our customers. We’re still committed to that.

We’re fixing it

We’re putting things right here to the best of our ability by offering replacements to anyone who needs them. You can find the form to report your issues here.

We’re also dropping the shipping costs completely on the replacement dials and sleeves (the form has been updated). 

However, in today’s economy we do unfortunately need to keep in place a small shipping charge for the replacement cards (though this has now lowered, see updated form).

When?

In terms of timing, now that fulfilment is complete, we’ll deal with all of this as one big batch, but of course the door will be left open for latecomers so don’t worry if you read this at a future date.

Anyone who needs only dials and/or sleeves, you can expect those in October/November.

Anyone needing cards, those are in production so your parts will ship all in one go when those arrive. That is currently estimated as December.

If you previously filled in a request for dials and/or sleeves we still have that info, so don’t worry. We will check and collate the data and reach out to each of you individually before posting to make sure you get the right stuff.

What about next time?

To help ensure this kind of thing doesn’t happen in future, we are moving to a new factory for future projects, one with a higher level of quality control. We're very keen to never put our backers or ourselves in this position again! 

As ever, we're here if you need us at [email protected]

Thank you for your understanding, and happy gaming.

Fulfilment is Complete - Hurrah!
over 1 year ago – Wed, Sep 28, 2022 at 01:40:19 AM

Dear Backers,


Fulfilment is Complete!

We're delighted to confirm both shipping hubs report that all parcels have now been dispatched to you. The delivery of the digital rewards (books and soundtracks) has also been completed via Backerkit. With that, the fulfilment of this project is now complete!

We want to say a huge thank you to everyone for backing this ambitious project, and for your patience while we endured the most unexpected and challenging time in the history of our industry. Somehow, we made it through, together.  Good things come to those who wait!

Keep in Touch

Now the fulfilment is complete and we bring the project to a close, we'll be starting to move away from this campaign page, but you still have several ways to keep in touch: 

Share the Love - We want to wish you all many happy hours of fun with your new Escape the Dark products. Please don't forget to share the good times on your favourite social media platforms - there are lots of gamers out there yet to discover this amazing range. Show them what they're missing!

Shipping Questions - For all shipping info, tracking, and any other questions or concerns about your order please contact us directly at [email protected] and our customer service team will take good care of you. 

Production Problems - Customer satisfaction is very important to us here at Themeborne. We always aim for high standards of product quality but with mass production things don't always go to plan. If you have any problems with the quality of our products please use this form to report it and we'll find a solution that works for you

What's Next? 

Themeborne will be back on Kickstarter very soon with another exciting project to entertain you. It has been a very difficult secret to keep and we literally can't want to reveal it!

If you want to find out what we're up to before anyone else, be sure to sign up to our mailing list using the form at the footer of www.themeborne.com

For now, goodbye and thank you all!

Escape the Dark Castle VR!
over 1 year ago – Mon, Aug 01, 2022 at 09:40:12 PM

Dear backers,


A few days ago, we introduced that a VR version of Escape the Dark Castle was coming to a new platform called All On Board!, in collaboration with our partners, The Game Kitchen.


Today, we want to deepen our collaboration with them, securing a free copy of the downloadable VR version of Escape the Dark Castle for all of our Kickstarter backers!

If you have a VR headset (either Meta Quest 2 or SteamVR compatible) and want to enjoy Escape the Dark Castle in VR, you simply have to become a backer of All On Board!'s Kickstarter campaign too. Choose any tier you like (starting at just 20$), and you'll get a free key for Escape the Dark Castle in VR once the game is released.


https://www.kickstarter.com/projects/thegamekitchen/all-on-board?ref=blurua


All On Board!'s campaign is entering the last week, so don't miss this chance to get in early and be the first to enjoy board games in VR!

Books Arrival
over 1 year ago – Wed, Jul 13, 2022 at 04:10:48 AM

Dear Backers, 

Great news!

We've just had confirmation that the books will finally be arriving at our UK hub tomorrow, 13th July.  

That of course should mean that all being well the remaining UK-hub orders will being to ship within a few days. We're waiting for our fulfilment partner to confirm that, and we'll add a comment below this update when they do. 

The US stock of the books is still approx. 2 weeks away from landing at the US hub. As always, we'll give you the actual date for that as soon as we have it. 

That's all for now, we're another step closer to wrapping this all up. 

Thanks for your patience.

Good things come to those who wait!